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Wild Cats of the World Cards

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Everything mailed [Dec. 15th, 2007|12:08 am]
Wild Cats of the World Cards

wildcatcards

[martes]
[Current Mood |tiredtired]

(sorry for the double-post to those who have my regular LJ on their friends list.  I was so tired i accidently posted this on my LJ instead of here!)

 All the artist's copies* and preorders have been mailed out at this point (whew!).  If there's any problem (such as defective decks or missing credit inserts) let me know.  Of all the decks I've looked at the only problem was one had one extra card (but no missing cards.)  But I've mailed a lot of stuff, so it's quite possible I overlooked something or someone.

I will be out of town starting the 19th, but will be able to get orders in the mail up until then.

* except the artists who said they're picking up at FC, and one person who needs to get me postage.
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Comments:
[User Picture]From: vulpesrex
2007-12-15 04:50 pm (UTC)

Quality Assurance?

" If there's any problem (such as defective decks or missing credit inserts) let me know. Of all the decks I've looked at the only problem was one had one extra card (but no missing cards.)"

I had recommended a sample check of 20 decks, or a 2% sample of the lot. If NO ERRORS were detected in that sample, then it would be reasonable to presume that the lot is essentially good.

But with one deck having an extra card - as insignificant as that sounds - it indicates a potential non-compliance rate of 5%.

I hate to say it - but another sample check, again of 20 decks chosen at random, would be in order. Since you have sent out the artists' decks and the pre-orders, 20 decks from the remainder would give a much higher sample rate than 2%, but if THAT checks out error-free, then all you found before was a fluke.

At any rate - I would advise the artists, when they are inserting their art credit sheets, to take the time and inspect each deck on their own; I know it is a lot of trouble, but the last thing you want is a customer who paid $25 for a very nice deck of cards, and have 2 of one card, and missing another.

And save that extra card! It came out of a sheet, it is quite likely that SOMEBODY's deck is missing that card.

Roz, you have done everything right, up through this point; the quality issue should be handled by the manufacturer, at their expense. Did the printer make any statement in their agreement with you, as to what their quality compliance policy is, or any assurance for 100% error-free product?
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